Atelier
ZA La Lande
33380 Baurech
Manufacturing lead times
Each knife is handmade to order in our workshop.On receipt of payment, delivery takes 2 to 4 weeks.Allow a further 2 to 4 working days for delivery by Colissimo.
Order tracking,
Your parcels will be shipped via Colissimo.Vos colis seront expédiés par Colissimo.
To track your order, please use the tracking number provided by email at the time of shipment and visit this link
In case of any issue, please contact us so we can file a claim with La Poste. We also recommend that you file a complaint directly by calling 3631 (La Poste customer service).
Delivery times are estimated at 2 to 5 business days after your order has been shipped (according to La Poste’s terms).
No compensation will be provided. Atelier Rosie declines all responsibility in case of loss, theft, or non-delivery. Refunds or reshipments are not the responsibility of the seller.
